Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
On a Visit Or Appointment, no matter the visibility settings used in Adaptation, you cannot make the Start Date and End Date fields visible in the UI.
SAP Cloud for Customer
Reproducing the Issue
- Enter Adaptation mode.
- Go to the Activities or Visits work centre.
- Go to the Appointments or Visits view.
- Create a new appointment or visit.
You see the fields Start Date/Time & End Date/Time are visible. However, the Start Date & End Date fields are not and cannot be made visible despite being checked as visible and not checked for Hide.
The fields Start Date/Time & End Date/Time will change into the fields Start Date & End Date when you select 'All day event' = YES.
The system works as designed.
KBA , LOD-CRM-ACT , Activities , LOD-CRM-ACT-VST , Visit Planning , How To