Symptom
Is it possible to configure "My Contact Information" in Interview or Assessment confirmation page under Career portal.
Environment
SAP SuccessFactors Recruiting Management
Reproducing the Issue
Make sure to send an Interview or Assessment slot to the candidate.
As a candidate login to the career portal and click on confirm button on the Interview or Assessment slot.
You will see the below page where My Contact Information is displayed.
Cause
You can see few fields are greyed out (depends on the Internal / External candidates).
These fields are not configurable.
Resolution
This page is not configurable.
And any changes done over the fields here will not change the information in the Actual candidate profile.
You can raise an enhancement request if you need to have an option to configure this page.
See Also
2293442 - Interview scheduling user questions - Recruiting Management
2090228 - How to Submit Ideas for SAP SuccessFactors Products
Keywords
My Contact Information, Confirm Interview, Confirm Assessment, Career portal , KBA , LOD-SF-RCM-POR , Career and Agency Portals , How To