SAP Knowledge Base Article - Public

3004021 - "My Contact Information" in Interview or Assessment confirmation page under Career portal.

Symptom

Is it possible to configure "My Contact Information" in Interview or Assessment confirmation page under Career portal.

Environment

SAP SuccessFactors Recruiting Management

Reproducing the Issue

Make sure to send an Interview or Assessment slot to the candidate.

As a candidate login to the career portal and click on confirm button on the Interview or Assessment slot.

You will see the below page where My Contact Information is displayed.

Cause

You can see few fields are greyed out (depends on the Internal / External candidates).

These fields are not configurable.

Resolution

This page is not configurable.

And any changes done over the fields here will not change the information in the Actual candidate profile.

You can raise an enhancement request if you need to have an option to configure this page.

See Also

2293442 - Interview scheduling user questions - Recruiting Management

2090228 - How to Submit Ideas for SAP SuccessFactors Products

Keywords

My Contact Information, Confirm Interview, Confirm Assessment, Career portal , KBA , LOD-SF-RCM-POR , Career and Agency Portals , How To

Product

SAP SuccessFactors Recruiting all versions