Symptom
After an application has been working for a while, the SCIM api's may suddenly start failing and throwing the error
{
"status": 500,
"message": "Error executing the user/group operation."
}
Authentication still works, just the API's are failing.
Environment
- SAP Analytics Cloud (Enterprise) 2020.21.11
Reproducing the Issue
- Log onto Hub using the RESTful APIs
- After authenticating, attempt to call one of the API's (such as https://<Tenant URL>/api/v1/scim/Users
- Get the error
Cause
This issue is currently under investigation by development.
Resolution
This issue is currently under investigation by development.
Note: A workaround is to recreate the OAuth application on the SAC side. Once that is done, the API calls will start working again.
See Also
- 2569847 - Where can you find SAC user assistance (help) to use, configure, and operate it more effectively?
- Have a question? Ask it here and let our amazing SAP community help! Or reply and share your knowledge!
- 2487011 - What information do I need to provide when opening an incident for SAP Analytics Cloud?
- 2511489 - Troubleshooting performance issues in SAP Analytics Cloud
- Search for SAP Analytics Cloud content using Google or Bing:
- https://www.google.ca/search?q=site%3Ahttps%3A%2F%2Fapps.support.sap.com+SAP+Analytics+Cloud
- https://www.bing.com/search?q=site%3Ahttps%3A%2F%2Fapps.support.sap.com+SAP+Analytics+Cloud
- Note: Add relevant text or warning/error messages to the text search field to filter results.
- SAP Analytics Cloud > Learning > Data Connections
- SAP Analytics Cloud > Learning > Guided Playlists
- SAP Analytics Cloud > Learning > Guided Playlists > Getting Support
- Need More Help? Contact Support or visit the solution finder today!
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Keywords
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