SAP Knowledge Base Article - Public

3003720 - "Error executing the user/group operation" when calling SCIM API's in SAP Analytics Cloud(SAC)


After an application has been working for a while, the SCIM api's may suddenly start failing and throwing the error

"status": 500,
"message": "Error executing the user/group operation."

Authentication still works, just the API's are failing.


  • SAP Analytics Cloud (Enterprise)

Reproducing the Issue

  1. Log onto Hub using the RESTful APIs
  2. After authenticating, attempt to call one of the API's (such as https://<Tenant URL>/api/v1/scim/Users
  3. Get the error


This issue is currently under investigation by development.


This issue is currently under investigation by development.

Note: A workaround is to recreate the OAuth application on the SAC side.  Once that is done, the API calls will start working again.

See Also

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SAP Analytics Cloud 1.0