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3003716 - Cannot create new Story query - list of schemas not loading and error "Sorry, the server did not send the data you need" is displayed


  • When creating a new Story report, the list of available schemas does not load in query designer and the following message is shown:
    Sorry, the server did not send the data you need. This might be a temporary server problem, so please try again later. If the problem persists, contact your administrator.

         Correlation ID: 348xxxx-4297-8675-############

  • The Story designer framework loads, but user can't do anything because there are no schemas and because of the error
  • In the browser console logs the following error for type=erm_domains is shown: "Failed to load resource: the server responded with a status of 500()"
  • In Provisioning, the Configuration Job for Stories in People Analytics is successful but no Save Changes To Report Configuration Object Job ran

    "Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."



SAP SuccessFactors People Analytics


SAP SuccessFactors HXM Core 2005 ; SAP SuccessFactors HXM Suite all versions ; SAP SuccessFactors People Analytics all versions


SAC error, PARS error, cannot create people analytics query, story error, server error, PAquerydesigner PAquerydesigner , KBA , LOD-SF-ANA-SAC-FWK , Framework, Infrastructure, Network, Performance , Problem

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