SAP Knowledge Base Article - Preview

3003716 - Cannot create new Story query - list of schemas not loading and error "Sorry, the server did not send the data you need" is displayed

Symptom

  • When creating a new Story report, the list of available schemas does not load in query designer and the following message is shown:
    Sorry, the server did not send the data you need. This might be a temporary server problem, so please try again later. If the problem persists, contact your administrator.

         Correlation ID: 348xxxx-4297-8675-############

  • The Story designer framework loads, but user can't do anything because there are no schemas and because of the error
  • In the browser console logs the following error for type=erm_domains is shown: "Failed to load resource: the server responded with a status of 500()"
  • In Provisioning, the Configuration Job for Stories in People Analytics is successful but no Save Changes To Report Configuration Object Job ran

    "Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."


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Environment

SAP SuccessFactors People Analytics

Product

SAP SuccessFactors HXM Core 2005 ; SAP SuccessFactors HXM Suite all versions ; SAP SuccessFactors People Analytics all versions

Keywords

SAC error, PARS error, cannot create people analytics query, story error, server error , KBA , LOD-SF-ANA-SAC-FWK , Framework, Infrastructure, Network, Performance , Problem

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