SAP Knowledge Base Article - Public

3003209 - Redirect Candidates to Application Page after Offer acceptance is not working as expected

Symptom

A new feature has been introduced in the product to have an option for the candidate to fill in mandatory fields after the offer is accepted.

Environment

SAP SuccessFactors Recruiting Management

Reproducing the Issue

Once the candidate accepts the offer "Continue to Next Step" button will be visible.

Upon clicking the candidate is redirected to Job Specific Information to fill in the necessary fields.

Sometime You may not be able to see this button and the redirection will not work as expected.

Cause

One of the configuration requirements might have been missed or not enabled.

Please verify if the pre-requisite configurations are in place to use this feature.

Resolution

The below Pre-requisite Configurations must be in place:

  • Mobile Apply

  • Multistage application

  • Business rule for candidate's decision on offer letter

  • Write permission for the candidates for the mandatory fields under "Offer accepted" status in the Job requisition xml.

See Also

2343932 - Application - Implementation Tips & Tricks from Support - Recruiting Management

2933029 - Redirect Candidates to Complete Application Fields Post Offer Acceptance - Recruiting Management

Keywords

Redirect Candidate to Application page, Offer Accepted, Redirect Candidate, Mandatory fields , KBA , LOD-SF-RCM-APP , Applicants and Job Applications , How To

Product

SAP SuccessFactors Recruiting all versions