SAP Knowledge Base Article - Preview

3003065 - Seeing "We could not authenticate you error" for some applications with SAP UID - SAP ONE Support Launchpad

Symptom

  • Authentification failed
  • Login with UID Account failed - Software Downloads
  • Error: Sorry we could not authenticate you. Try again.
  • No SW Download possible with linked UID S-user
  • Cannot download software when logged on with SAP Universal ID
  • Using UID Account to access Product Availability Matrix
  • Using UID Account for SAP Download Manager
  • Using UID Account to access SAP Maintenance Planer


Read more...

Environment

Keywords

download failed with UID linked User, S-user, UID User, User linkend not working, Password und S-User mit UID Kombination, Fehler bei Anmeldung; , KBA , XX-SER-UID , SAP Universal ID , XX-SER-SAPSMP-USR , User Administration , XX-SER-SAPSMP-SWC , SAP Support Portal - Software Distribution Center , XX-SER-SAPSMP-SDM , SAP Support Portal - SAP Download Manager , Problem

About this page

This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP ONE Support launchpad (Login required).

Search for additional results

Visit SAP Support Portal's SAP Notes and KBA Search.