SAP Knowledge Base Article - Public

3002697 - How to use absolute amounts only for maximum allowable revenues from payment differences

Symptom

In SSCUI Define Tolerances for Customers and Suppliers (ID: 102923) and SSCUI Define Tolerance Groups for Employees (ID: 102832), when filling 100 or 100.0 in the "Percent" field, the error "Entry too long (enter in the format __._)" occurred.

Environment

SAP S/4HANA Cloud

Reproducing the Issue

  1. Open "Manage Your Solution" app and select "Configure Your Solution".
  2. Search "102923" / "102832" and click "Configure" button.
  3. Enter 100 or 100.0 in the "Percent" field, the error occurred.

Cause

Inappropriate customizing in "Percent" field. Percentage up to which differences when settling payment are accepted automatically and are posted by the system.

Resolution

If you want to use the absolute amounts only in "Amount" field, you need to enter the maximum value in the "Percent" field. Therefore, the percentage rate should be set to 99.9% for the maximum value.

Meanwhile, for customer/vendor account, confirm the relevant configuration of tolerance in SSCUI ID: 102923 and SSCUI ID: 102832.
For G/L account clearing, confirm the relevant configuration of tolerance in SSCUI ID: 102323 and SSCUI ID: 102832.

Keywords

Maximum Allowable Revenues from Payment Differences, percent, maximum value, tolerance, SSCUI 102923, SSCUI 102832, SSCUI 102323 , KBA , FI-FIO-AR , Fiori UI for Accounts Receivable , FI-FIO-AP , Fiori UI for Accounts Payable , How To

Product

SAP S/4HANA Cloud all versions