You are using an A2X Service Interface and it is taking too long to retrieve or create data in C4C.
SAP Cloud for Customer
The A2X services are obsolete since the February 2020 release.
We have updated our API strategy based on feedback received from customers. For information on deprecation of APIs, see our updated API Strategy.
For all your new implementations, we recommend that you move to SAP Cloud for Customer OData API v2.
A2X, Performance, API, Web Service. , KBA , LOD-CRM-INT-ERP , Integration of C4C with ERP , How To