Symptom
- When trying to reset password , getting Internal server error.
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
Environment
- SAP SuccessFactors Recruiting Management
Reproducing the Issue
- Go to Set Up Agency Access
- Create a User for the agency
- Try resetting the password
Cause
The issue is due to the migration script and the permissions related to agency got skipped.
Resolution
- Go to Manage Recruiting settings
- Disable Recruiting Agency Access >> save
- Re-enable Recruiting Agency Access .
Once done do a OData API Metadata Refresh And Export.
Keywords
Agency, Internal server error . , KBA , LOD-SF-RCM-ADM , Admin Center, RBP, Permissions and Settings , Problem
Product
SAP SuccessFactors Recruiting 1905