SAP Knowledge Base Article - Public

3001686 - Cannot save or discard changes in business partner fiori apps

Symptom

Users cannot save or cancel changes in Manage Business Partner Master Data / Manage Customer Master Data / Manage Supplier Master Data app:

  1. The page has no response when clicking the Save button.
  2. The page keeps loading when clicking the Cancel button.

Environment

SAP S/4HANA Cloud 2011

Reproducing the Issue

  1. Open Manage Business Partner Master Data / Manage Customer Master Data / Manage Supplier Master Data app.
  2. Select a business partner which is in draft mode.
  3. Enter the details page.
  4. Click Save button then the page has no response.
  5. Click Cancel button then the page keeps loading.

Cause

This is a known issue in CE2011.

Resolution

  1. This issue will be fixed in CE2102 release. 
  2. Here is a workaround: when encountering such issue, try to log in to the system with another user to edit the business partner.

Keywords

S4_PC, S/4HANA Cloud, LO-MD-BP, LO-MD-FIO, Manage Business Partner Master Data, Manage Customer Master Data, Manage Supplier Master Data, save, cancel, discard, draft, loading, business partner, bp, customer, supplier , KBA , LO-MD-BP , Business Partners , LO-MD-FIO , Fiori UI for Logistics Basic Data , Known Error

Product

SAP S/4HANA Cloud 2011