SAP Knowledge Base Article - Public

3001546 - Error: "There was an error with the translation service. The service returned error code 400." occurs when turning on Enable Translation on SAC story

Symptom

Error: "There was an error with the translation service. The service returned error code 400." occurs when turning on Enable Translation on SAC story.

Environment

SAP Analytics Cloud 2020.21.11

Reproducing the Issue

  1. Logon SAC.
  2. Open a story.
  3. Edit the story -> open Story Details.
  4. Turn on Enable Translation.
  5. Click Save button.

Cause

Multilingual characters in the "UserID". Support for UserID having unicode characters, w.r.t mark-for-translation workflow would be planned to be incorporated in the subsequent releases.

Resolution

When a user is created in SAC, please ensure the userID does not contain any unicode characters and try the mark-for-translation workflow.

See Also


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Keywords

translation, code 400, enable translation, Cloud for Analytics, Cloud4Analytics, CloudforAnalytics, Cloud 4 Planning, BOC, SAPBusinessObjectsCloud, BusinessObjectsCloud, BOBJcloud, BOCloud., SAC, SAP AC, Cloud-Analytics, CloudAnalytics, SAPCloudAnalytics , KBA , LOD-ANA-ADM , SAC Administration , Problem

Product

SAP Analytics Cloud 1.0