SAP Knowledge Base Article - Public

3000161 - Error The following class(s) have reached maximum registration - LMS

Symptom

When a user tries to enroll to a program where there is a class. And the associated class has user can waitlist enabled but have reached its maximum registration already, user is not allowed by the system to enroll.

Environment

SAP Successfactors Learning (LMS) - Version B2011 and above

Reproducing the Issue

  1. As an admin, create a program as scheduled only> Add an instructor led item and a class.

    Item must be set YES for the following:
    User can Self-Register
    User can Request a Class
    User can Waitlist
    And Item maximum enrollments must be set.
  2. Enroll users as an admin so that it would reached its maximum enrollment.
  3. Add the program to the user's library.
  4. As a user, go to library and enroll on the program created.

Resolution

This is working as designed. The system will not allow a user to enroll to a program where class have reached its maximum registration even when User Can Waitlist is enabled. This feature will not work in a progam. 

Keywords

The following class(s) have reached maximum registration, User Can Waitlist, Maximum Registration, Class, Program, Scheduled Program , KBA , LOD-SF-LMS-PRO , Programs , Problem

Product

SAP SuccessFactors Learning 2011