SAP Knowledge Base Article - Public

2999789 - Status Shows "Complete" to track offboarding Dashboard

Symptom

The Employee Review step status is not available in Offboarding dashboard and the status on dashboard is visible as completed 

Reproducing the Issue

Scenario: Offboarding is enabled where Employer  step is skipped and only employee review step is maintained. In this client instance ,1st step is skipped and 2nd step triggered to employee as expected .

 

Issue in this scenario :

1.when the employer review step is skipped, in dashboard it showing activity status as “Completed “ .This is causing a confusion for HR Team because once employee complete his steps(2nd step), then only OFB programs appear and activity will show as “Offtrack/Inprogress” in dashboard.

 

2.Client does not have feasibility to track status as well from dashboard for offboarding2.0 as we can track for onb2.0.

Resolution

"At present Offboarding Dashboard do not show "Employee Review" step and hence it is not included in dashboard task status. Logged user do not have any open task to display in Dashboard and hence it will not show status representing "Employee Review" step.

We will look for future enhancement to include Employee Review task status in Dashboard, Roadmap disclaimer applies."

 

The feature described in this case is considered an enhancement request. Please validate that this enhancement request is still important to you, and if so, submit your enhancement request in the Customer Community at http://community.successfactors.com/. You can do this by choosing the relevant Product area, and submitting the Idea under the “Participate” section where ideas are accepted. This area allows you and other users to give “kudos” to each other’s ideas, post comments, and often hear from the product team directly.

 

Feedback like this is highly appreciated as it helps to improve our product and services. Thank you.

Keywords

KBA , LOD-SF-OBX-OFP , Offboarding 2.0 , Problem

Product

SAP SuccessFactors Onboarding 2011