When checking the list Recruiting Email Triggers, there are 2 triggers with quite similar names and the exact same statement on their trigger points. This articles provides more information on the difference between them.
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SAP SuccessFactors Recruiting Management - All versions
These 2 emails are part of the "Merge Duplicate Candidates" process. Having said that, it is important to understand the concept of a Master Candidate Profile and Secondary Candidate Profile.
The master candidate profile is the profile retained after the merge. If there’s a conflicting data, such as differing phone numbers stored in the same cell phone number field, the data from the master candidate record is retained. Once you select a master candidate during the merge process, you will be prompted to choose whether you wish to notify the candidate of the merge activity through e-mail. There are options to notify the master candidate, secondary candidate, or both.
- The trigger called "Candidate Merge Notification - Master" is the email that will be sent to the master candidate contact email address.
- The trigger called "Candidate Merge Notification" is the email that will be sent to the secondary candidate contact email address.
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