SAP Knowledge Base Article - Public

2999435 - Unable to search an Item when creating a class

Symptom

When creating a new class unable to search for an Item

Environment

SAP SuccessFactors Learning

Reproducing the Issue

  1. Classes
  2. Add New
  3. Click on Search icon under Item ID
  4. Search Item ID but it is not showing

Cause

Item Classification Filtering is on in Item ID Search Criteria

Resolution

  1. Classes
  2. Add New
  3. Click on Search icon under Item ID
  4. For Item Classification click on empty filter icon to remove filtering
  5. Search Item ID

Keywords

Item Class Search, Item Search, New Class, Add Class, Search Item, Item filtering , KBA , LOD-SF-LMS-SCH , Scheduled Offerings , LOD-SF-LMS-ITE , Items , How To

Product

SAP SuccessFactors Learning 1911