- China Access from SAP ("CN Access") is activated on one of the customer systems and immediate SAP assistance is required.
- In order to reduce impact to business operations, the customer decides to temporarily allow access to the restricted system from country/regions outside mainland of China.
- If CN Access from SAP is activated and the customer is facing a severe business critical situation, such as, but not limited to, a priority “Very High” incident or any business critical situation, for which remote access to customer PROD and/or TEST system is required.
- The customer has to have an S-User with the “Open Remote Connections” and the “Deactivate Remote Access Restrictions” authorization.
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
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