SAP Knowledge Base Article - Public

2999072 - net::ERR_HTTP2_PROTOCOL_ERROR when running story against live connection via web dispatcher

Symptom

  • unknown error message is seen in SAC
  • net::ERR_HTTP2_PROTOCOL_ERROR from http trace
  • *** ERROR => h2: 1579 - Connection Error 'FRAME_SIZE_ERROR' (6): "Read frame cannot be handled. It is too large (4273535). SETTINGS_MAX_FRAME_SIZE: 64000.( Frame Type: 226; Stream ID: 1066838429; This is probably not HTTP/2 data!" [icth2frames. 1476] in webdispatcher log

Environment

  • SAP Analytics Cloud (Enterprise) 2020.14.29

Reproducing the Issue

  1. Create live connection to data source like BW or HANA through webdispatcher
  2. Create story based on the live connection.
  3. Try to refresh the story or change filter several times, issue is seen

Cause

This issue is currently under investigation by development.

Resolution

This issue is currently under investigation by development.

See Also

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Keywords

SAP Cloud for Planning, sc4p, c4p, cforp, cloudforplanning, Cloud for Analytics, Cloud4Analytics, CloudforAnalytics, Cloud 4 Planning, BOC, SAPBusinessObjectsCloud, BusinessObjectsCloud, BOBJcloud, BOCloud., SAC, SAP AC, Cloud-Analytics, CloudAnalytics, SAPCloudAnalytics,Error, Issue, System, Data, User, Unable, Access, Connection, Sac, Connector, Live, Acquisition, Up, Set, setup, Model, BW, Connect, Story, Tenant, Import, Failed, Using, Working, SAML, SSO, sapanalyticscloud, sap analytical cloud, sap analytical cloud, SAC, sap analyst cloud, connected, failure, stopped , KBA , LOD-ANA-LDC , SAC Live Data Connection , Problem

Product

SAP Analytics Cloud 1.0