2999072 - net::ERR_HTTP2_PROTOCOL_ERROR when running story against live connection via web dispatcher

• unknown error message is seen in SAC
• net::ERR_HTTP2_PROTOCOL_ERROR from http trace
• *** ERROR => h2: 1579 - Connection Error 'FRAME_SIZE_ERROR' (6): "Read frame cannot be handled. It is too large (4273535). SETTINGS_MAX_FRAME_SIZE: 64000.( Frame Type: 226; Stream ID: 1066838429; This is probably not HTTP/2 data!" [icth2frames. 1476] in webdispatcher log

• SAP Analytics Cloud (Enterprise) 2020.14.29

1. Create live connection to data source like BW or HANA through webdispatcher
2. Create story based on the live connection.
3. Try to refresh the story or change filter several times, issue is seen

This issue is currently under investigation by development.

This issue is currently under investigation by development.

• 2569847 - Where can you find SAC user assistance (help) to use, configure, and operate it more effectively?
• Have a question? Ask it here and let our amazing SAP community help! Or reply and share your knowledge!
• 2487011 - What information do I need to provide when opening an incident for SAP Analytics Cloud?
• Search for SAP Analytics Cloud content using Google or Bing:
• https://www.google.ca/search?q=site%3Ahttps%3A%2F%2Fapps.support.sap.com+SAP+Analytics+Cloud
• https://www.bing.com/search?q=site%3Ahttps%3A%2F%2Fapps.support.sap.com+SAP+Analytics+Cloud
• Note: Add relevant text or warning/error messages to the text search field to filter results.
• SAP Analytics Cloud > Learning > Data Connections
• SAP Analytics Cloud > Learning > Guided Playlists
• SAP Analytics Cloud > Learning > Guided Playlists > Getting Support
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