SAP Knowledge Base Article - Public

2998817 - Printing a Recruiting Page Doesn't Bring the Entire Page - Recruiting Management

Symptom

When printing the recruiting page (Job Requisition, Job Application and Offer Approval), the page content is partially displayed, only what is visible on the browser will be printed.

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."

Environment

SAP SuccessFactors Recruiting Management

Reproducing the Issue

  1. Open a Job Requisition, select a Job Application
  2. Take Action > Offer Approval
  3. Print the page using "Ctrl+P", "Right Click>Print" or "Browser Option>Print"

Cause

This is caused by the SAP Fiori 3 Header, which has been enabled for all the customer on 2H release.

Resolution

As workaround for now, you can use the Print Preview button. Inside the popup, you can either use any of the standard methods or click on the Print button to print the page.

You can also disable the SAP Fiori 3 Header using the following steps, which will prevent this behavior from happening:

  1. In Admin Center > Company System and Logo Settings;
  2. Enable the option "Disable SAP Fiori 3 header";
  3. Save the changes;

   

Keywords

print, preview, offer, approval, entire, missing, PDF, job, requisition, application , KBA , LOD-SF-RCM-CAO , Candidate Offers, Offer Letters , LOD-SF-RCM-JOB , Job Postings & Requisitions , LOD-SF-RCM-APP , Applicants and Job Applications , Problem

Product

SAP SuccessFactors Recruiting all versions