SAP Knowledge Base Article - Public

2997992 - Error "Failed to parse response" happens in embedded SAP Analytics Cloud (eSAC)



  • SAP S/4HANA CLOUD 2011
  • Embedded SAP Analytics Cloud (eSAC)

Reproducing the Issue

  1. Log on to SAP S/4HANA Cloud.
  2. Open Manage KPIs and Reports application.
  3. Select one story and then click Configuration tab to launch it.
  4. Wait more than 10 minutes without doing anything.
  5. Click on the SAP icon or back button at the top-left.
  6. Relaunch story.


This issue is currently under investigation by development.


This issue is currently under investigation by development.

See Also

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SAP Analytics Cloud 1.0 ; SAP S/4HANA Cloud 2011