SAP Knowledge Base Article - Public

2997823 - Unable to update the "sensitive" attribute of the Gender field on application templates - Recruiting Management

Symptom

Starting on the b2011 release, the list of fields that can be set as sensitive=true has changed. Now, the only standard fields that can have this attribute set as true are "ssn", "ethnicity", "disabilityStatus" and "race". If any other standard field is marked sensitive=“true”, the template save/publish will fail with an error. The situation with the "gender" field is that it has been removed from this list on b2011 and now, system admins or implementation partners that try to update this attribute on existing application templates are getting the below error messages. This article will explains their causes and how to address them.

  • Error: The "gender" field is not allowed to be marked as sensitive.
  • Error: The field "gender" cannot be configured as sensitive="false" as it is set to sensitive="true" in other templates (job application/candidate profile templates).

Environment

SAP SuccessFactors Recruiting Management - All versions

Reproducing the Issue

Error: The "gender" field is not allowed to be marked as sensitive.

  1. Using either Manage Templates or the system back-end (Provisioning), access an existing application template that has "gender" set as sensitive="false",
  2. Change it to sensitive="true",
  3. Save the changes,
  4. Get the aforementioned message, saying "gender" cannot be marked as sensitive.

Error: The field "gender" cannot be configured as sensitive="false" as it is set to sensitive="true" in other templates (job application/candidate profile templates).

  1. Using either Manage Templates or the system back-end (Provisioning), access an existing application template that has "gender" set as sensitive="true",
  2. Change it to sensitive="false",
  3. Save the changes,
  4. Get the aforementioned message, saying "gender" cannot be set as sensitive="false" while there are other job application or candidate profile templates with it set as "true".

Cause

Error: The "gender" field is not allowed to be marked as sensitive.

As mentioned in this article Symptom section, moving from the system version b2005 to b2011, the standard field "gender" has been removed from the list of fields that can be set as sensitive="true". The system will no longer allow recruiting templates to be saved with this specific setup.

Error: The field "gender" cannot be configured as sensitive="false" as it is set to sensitive="true" in other templates (job application/candidate profile templates).

This is a system known defect, already being worked by our Development team. For every client that has more than a single template with the gender field set as sensitive="true", when trying to correct the other templates, the system will prompt you this message saying you can't change one while you have difference settings on others, and as there is no way to update more than one template at a time, users are unable to proceed with the change.

Resolution

Error: The "gender" field is not allowed to be marked as sensitive.

This is the new system expected behavior for the "gender" field on b2011. If it is crucial to have a field with such data set as sensitive="true", it will be required to have a brand new custom field created for that.

Error: The field "gender" cannot be configured as sensitive="false" as it is set to sensitive="true" in other templates (job application/candidate profile templates).

As we are already aware about this system defect and working on it, you don't need to create a customer incident to Product Support. Click on star to bookmark this article in order to receive updates about this issue and everything that is being done to have it fixed, as well as possible temporary workarounds we find. Should you need more information on how the bookmark process works, please check this other article.”

Keywords

ssn, ethnicity, disabilityStatus, race, gender, sensitive, true, false, applicantion, candidate, profile , KBA , LOD-SF-RCM , Recruiting Management , Problem

Product

SAP SuccessFactors Recruiting 2011