SAP Knowledge Base Article - Public

2997751 - Candidate User Sync job is failing after H2 Release - Recruiting Management

Symptom

After H2 successfacors release, the candidate user sync job is failing. 

When accessing provisioning we see an error with invalid job owner:

CAND_USER_SYNC Job is not getting schedule with execption ScheduledJobExecutionException: Invalid job owner user: v4admin. Quit job execution. 

Environment

SuccessFactors Recruiting Management (RCM) - All versions

Reproducing the Issue

  1. Go to provisioning;
  2. Monitor Jobs;
  3. Search for Candidate user sync job;
  4. Execution will show as failed with invalid job owner;

Cause

This is a known defect; 

 

Resolution

Engineering team found the cause of the issue and a code fix is being deployed in production environment on Dec-04th. 

Keywords

KBA , LOD-SF-RCM-CAN , General Candidate Issues (not Offers, not Profiles) , LOD-SF-RCM , Recruiting Management , LOD-SF-RCM-SYS , System Performance, Usability, Errors, Security , Known Error

Product

SAP SuccessFactors Recruiting all versions