SAP Knowledge Base Article - Preview

2997280 - LIV: Error M8_2310 when cancelling an invoice in MR8M.

Symptom

When trying to cancel an invoice document with retention active in transaction MR8M, error "M8_2310 - Retentions cannot be reversed: enter the credit memo manually" is unexpectedly raised.

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Error is raised in method POSITION_COMPLETE (Class CL_MRM_RETENTION).


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Environment

  • Materials Management (MM)
  • SAP ERP Central Component
  • SAP ERP
  • SAP enhancement package for SAP ERP
  • SAP enhancement package for SAP ERP, version for SAP HANA
  • SAP S/4HANA

Product

SAP ERP Central Component all versions ; SAP ERP all versions ; SAP S/4HANA all versions ; SAP enhancement package for SAP ERP all versions ; SAP enhancement package for SAP ERP, version for SAP HANA all versions

Keywords

ECC, retention, amount, greater, credit memo, posting, manual. , KBA , MM-IV-LIV-CAN , Reversal , MM-IV-LIV-RED , Invoice Reduction , Problem

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