SAP Knowledge Base Article - Public

2997066 - How to withdraw the approval request when a sales document is in the status of "in approval"?

Symptom

A sales document has been finalized and is awaiting approval. At the time when the approval request has not been processed by the approver yet, it is urgently needed to withdraw the approval request to edit or delete this sales document.

Environment

SAP S/4HANA CLOUD

Resolution

  1. Display the sales document in approval via relevant apps. For example, go to the "Manage Sales Quotations" app and display the sales quotation in approval. Or, go to the "Manage Customer Returns" app and display the return order in approval. Or, go to the "Manage Sales Orders" app and display the sales order in approval, etc.
  2. In the menu, choose More > Edit > Additional Functions > Withdraw Approval Request.
  3. Wait until the system responds with a confirmation.
  4. Then the sales documents can be edited or deleted.

Keywords

Withdraw, Approval Request, Sales Document, Status, In Approval, Sales Quotation, Return Order, Sales Order, Workflow , KBA , SD-SLS-SO , Sales Orders , How To

Product

SAP S/4HANA Cloud all versions