SAP Knowledge Base Article - Public

2997034 - [ONB 2.0] Unable to Access Onboarding Dashboard and New Hire data review tile with error

Symptom

  • Below error is thrown while trying to access Onboarding Dashboard and New Hire data review tile
  • Error: ECAdmin2@nationalunT3:ODDynamicContext@5eb69250: cannot convert property ONB2ProcessOverview.targetDate value to odata4j property value.expected type is :datetime, but given type is: java.lang.String value: 2020-01-06  

Environment

SAP Successfactors Onboarding 2.0

Reproducing the Issue

  • Login to instance and try to access Onboarding Dashboard and New Hire data review tile

Cause

MDF Object permission did not sync to system

Resolution

In order to fix this error we need to run MDF object definition to DB Sync from provisioning once on affected instance. Follow below path to run the job. 

  1. Login to Provisioning-> Manage Scheduled Jobs-> Run the Job.

Once job is completed successfully, login to instance and perform odata refresh and try to access the Onboarding Dashboard and New Hire data review tile

Keywords

Onboarding Dashboard, Error, New Hire data review tile , KBA , LOD-SF-OBX-DG , Generation of Documents using PFS , Problem

Product

SAP SuccessFactors Onboarding 2011

Attachments

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