SAP Knowledge Base Article - Public

2996747 - Email is triggered always in English when Refer Friend to Job (new candidate) on Internal Career Site Powered by CSB - Recruiting Management

Symptom

The Employee Referral Program Candidate referred to a job requisition (new candidate) e-mail notification is triggered always in English when Refer Friend to Job on Internal Career Site Powered by CSB.

Environment

  • SAP SuccessFactors Recruiting Management
  • SAP SuccessFactors Recruiting Marketing
  • Internal Career Site Powered by Career Site Builder

Reproducing the Issue

  1. Go to Careers
  2. Select Action > Refer Friend to Job – a new candidate

Cause

This is a known defect. The referral emails are being sent in v4admin locale rather than actual referred by locale for new candidate flow on Internal Career Site Powered by CSB.

Resolution

We are working on the code fix. The code fix has been planned for 1H 2021 release (b2105).

1H 2021 Preview release: April 9th, 2021

1H 2021 Production release: May 21th, 2021

See Also

KB article 2943012 - Refer a Job to a Friend on Internal Career Site Powered by CSB - Recruiting

Keywords

ICS, Internal Career Site, CSB, Career Site Builder, Employee Referral, email, notification, Employee Referral Program Candidate referred to a job requisition (new candidate), email trigger, wrong language , KBA , LOD-SF-RCM-EML , Recruiting Emails and Notifications , LOD-SF-RMK-ICS , Internal Career Site Builder (CSB, IAS, etc ...) , Known Error

Product

SAP SuccessFactors Recruiting all versions