SAP Knowledge Base Article - Public

2996668 - Offer approval templates are not available - Recruiting Management

Symptom

Getting "The offer approval templates are not available because you do not have “Permission to Create Forms” Role-Based permissions." when sending offer approval.

“Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."

Environment

SAP SuccessFactors Recruiting Management

Reproducing the Issue

  1. Open candidate list in job requisition
  2. Select candidate in offer status
  3. In Take Action, select Offer Approval
  4. User will get the error

Cause

The operator has no permission for offer template in RBP.

Resolution

To resolve the issue, identify the operators permission role in the system and provide necessary permission.

  1. Go to Admin Center > Manage Permission Roles > Select the role
  2. Click Permission
  3. Under General User Permission > Permission to Create Forms
  4. Select Offer Templates

Keywords

recruiter, hiring manager, hrbp, unable cannot create offer , KBA , LOD-SF-RCM-CAO , Candidate Offers, Offer Letters , Problem

Product

SAP SuccessFactors Recruiting all versions

Attachments

Pasted image.png