SAP Knowledge Base Article - Public

2996416 - Payment Information Mapping is missing or has to be hidden (ONB 2.0)

Symptom

  • Hiring Manager is completing the New Hire Data Review Step but they do not want the Manager to enter the Payment Information Details to be visible
  • Hiring Manager is completing Manage Pending Hire Step but they are unable to view the payment information details entered during Personal Data Collection step by the External User
  • HR is not performing the Manage Pending Hire but is only responsible for New Hire Data Review Step, hence they should not see any Compensation Fields

Reproducing the Issue

Scenario 1:

  • Login as the Hiring Manager/HR go to Manage Pending Hire
  • Fill the details if required and move to the compensation portlet
  • Under Payment Information in MPH, you will not be able to see the Payment Information 

Scenario 2:

  • Login as the Hiring Manager/HR go to New Hire Data Review
  • Fill the details if required and move to the compensation portlet
  • Under Payment Information, HR/Hiring Manager should not have to fill these details. This could be preventing the HR/Hiring Manager to submit the data

Scenario 3:

  • Login as the HR go to New Hire Data Review
  • Fill the details if required and move to the compensation portlet
  • This field should not be visible to the HR

Cause

RBP Permissions are missing for the user

Resolution

Kindly follow the below mentioned steps to resolve the case:

  • Admin Center > Manage Permission Roles
  • Search for RBP Role based on the user involved to carry out the task
  • Under "Miscellaneous permissions" > "Payment Information" and "Payment Information Details" does not have any permissions enabled
  • Enable the permissions for this portlet (view/edit/import & export)
  • In the case of Scenario 2, kindly enable view/edit/delete/import & export permissions as well

After these permissions are enabled, the following can be observed:

Scenario 1: 

  • The User will be able to view the data flow from Personal Data Collection to Manage Pending Hire

Scenario 2:

  • The user will have the option to delete the payment information portlet entirely. This will allow the user to submit the data

In the case of Scenario 3 please follow these steps:

  • Admin Center > Manage Permission Roles
  • Search for RBP Role based on the user involved to carry out the task
  • Under "Employee Central Effective Dated Entities", search for "Compensation Information" and disable all the permissions included in this section

This will hide the complete Compensation Section for the responsible user

Keywords

Payment Information, Bank Information , KBA , LOD-SF-OBX-EC , Integration EC - MPH, Hire , Problem

Product

SAP SuccessFactors Onboarding 2011