SAP Knowledge Base Article - Public

2996123 - Getting error when updating Job Profile - Recruiting Management

Symptom

The recruiter is getting error when updating Job Profile inside job requisition. fingerprint=3da1bca4c35c199bbdf5fab8fc15c19a8814f667

Competency field keeps on loading.

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."

Environment

SAP SuccessFactors Recruiting Management

Reproducing the Issue

  1. Go to Recruiting
  2. Open a job requisition
  3. In Job profile tab, edit any selection then click Save
  4. User will get error with fingerprint=3da1bca4c35c199bbdf5fab8fc15c19a8814f667

Cause

The competency linked in the job profile has been deleted.

Resolution

To identify possible deleted competency, go to Manage Data > JobReqJobProfile > Job Requisition ID. Click the job profile icon to see the competencies linked in the job profile. 

To correct the issue, you must remove the linked competency in the job profile. Just click the Edit option then trash icon.

Once deleted, Go to Admin Center > OData API Metadata Refresh And Export > Run Cache Refresh.

Keywords

unable to update, job profile error, competencies , KBA , LOD-SF-RCM-JOB , Job Postings & Requisitions , Problem

Product

SAP SuccessFactors Recruiting all versions