SAP Knowledge Base Article - Public

2995955 - Application error while trying to access Candidate tab from the Job Requisition tab [fingerprint=ff391cd17be963b10b595dece607ca88d45c0d83]

Symptom

When trying to access Candidates tab from Job requisition, an application error occurs with fingerprint=ff391cd17be963b10b595dece607ca88d45c0d83.

The issue is not replicable with all requisitions, only a few requisitions in the system is affected.

Environment

SAP SuccessFactors Recruiting Management (RCM)

Reproducing the Issue

  1. Login to the instance
  2. Go to Recruiting
  3. Open a Job Requisition
  4. Go to Candidates Tab
  5. An application error occurs with fingerprint=ff391cd17be963b10b595dece607ca88d45c0d83

Cause

This is a post 2011 release issue with competencies mapping.

This has been brought to the notice of the Engineering team.

Resolution

This issue has been brought to Engineering team's notice and the team is working towards resolution.

This KBA will updated timely based on the progress of the internal ticket.

Keywords

Application Error, ff391cd17be963b10b595dece607ca88d45c0d83, Unable to view candidates , KBA , LOD-SF-RCM-CAN , General Candidate Issues (not Offers, not Profiles) , Problem

Product

SAP SuccessFactors HXM Core 2011