SAP Knowledge Base Article - Public

2995682 - How the actuals are checked when changing resource from "Confirmed" to "Unconfirmed"

Symptom

In customer project, when changing toggle of "Confirmed" from "ON" to "OFF", following error occurs.
"You cannot change the confirmation status, as time postings exist.".
It is unclear how the actual time postings are checked.

Environment

SAP S/4HANA Cloud

Reproducing the Issue

  1. Go to app "plan customer project".
  2. Go to tab "Team".
  3. Change the toggle : "Confirmed" from "ON" to "OFF".

Resolution

When changing a confirmed resource to not confirmed, the system will check the actual time postings based on following criteria.

  • Work Package ID
  • Work Item ID
  • Resource ID
  • Employee ID

Keywords

customer project, plan customer projects, resource, confirmed, employee, you cannot change the confirmation status, as time postings exist. , KBA , CA-CPD-SS , S/4HANA Professional Services Cloud - CPM , Problem

Product

SAP S/4HANA Cloud all versions