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2995605 - Lumira Server stuck in starting in CMC -> Servers after update to Lumira 2.4

Symptom

  • Lumira Server is stuck in 'starting' state in Central Management Console (CMC) -> Servers after update to Lumira 2.4
  • If the Lumira Server cannot start 5 times within a certain period, it may be found instead in 'Failed' state
  • Below is the details of the server in properties (CMC -> Servers -> LumiraServer -> Right-click -> Properties):
    The executable could not be launched. Possible reasons are insufficient RAM or disk space, or an invalid filepath or working directory. Actual reason: Could not start '"INSTALLDIR\SAP BusinessObjects Enterprise XI 4.0\win64_x64\sapjvm_8\bin\java.exe" <TRUNCATED>
    in path 'INSTALLDIR\SAP BusinessObjects Enterprise XI 4.0\win64_x64'. Details: CreateProcess error=2, The system cannot find the file specified 


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Environment

  • SAP BusinessObjects Business Intelligence Platform 4.x (BI 4.1 / 4.2 / 4.3)
  • Windows
  • Linux / Unix 

Product

SAP BusinessObjects Business Intelligence platform 4.2 ; SAP Lumira 2.4, server edition

Keywords

KBA , BI-LUM-SRV-DEP , Installation, Deployment , Problem

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