SAP Knowledge Base Article - Public

2995587 - Job Description in RMK site is showing HTML tags after 2H Production Release

Symptom

Job postings in RMK are showing HTML tags.

Environment

SAP SuccessFactors Recruiting Management (RCM)

SAP SuccessFactors Recruiting Marketing (RMK)

Reproducing the Issue

  1. Go to the job requisition
  2. Add the description of the job requisition from the word document attached
  3. Post the job requisition to RMK
  4. See that the description is showing the HTML tags, which in the External Posting Preview doesn't display in RCM

Resolution

Engineering is aware of this issue and is investigating to provide a resolution.

Workaround

When a text is being copied from another text editor, please paste it to the External Job Description field without formatting and format it directly on RCM editor. Doing this, the text will be displayed properly on RMK website without HTML tags. You can use a notepad editor for example to remove the formatting by pasting and copying the text before pasting in the RCM editor. This is applicable when using Job Profile as well.

Keywords

HTML, tags, Job, Description, RMK, Recruiting Marketing, RCM, Recruiting Management , KBA , LOD-SF-RCM-JOB , Job Postings & Requisitions , LOD-SF-RMK , Recruiting Marketing , Known Error

Product

SAP SuccessFactors Recruiting 2011