SAP Knowledge Base Article - Public

2995038 - Expanding or adjusting a dropdown window closes the dropdown options

Symptom

  • Expanding or adjusting a dropdown window in many pages like Manage position, Manage data , Manage document generation template, Manage Organisation, Pay and Job Structures etc, makes the dropdown to become invisible and then re-appear.
  • Or sometimes the dropdown itself closes so that user cannot select a value after adjusting the dropdown window size.

Environment

SAP SuccessFactors HXM core

Reproducing the Issue

Click dropdowns and try to adjust the window size to see the issue in below sample screens, it might be affecting other pages as well:
Manage position, Manage data , Manage document generation template, Manage Organisation, Pay and Job Structures.

Cause

b2011 release issue.

Resolution

Issue is observed in b2011 systems and engineering investigation is open. The KBA will be updated with fix details once shared by the engineering team.

Keywords

dropdown disappear, dropdown issue, manage data dropdown, dropdown. , KBA , LOD-SF-EC-FOO , Foundation Objects (Organisation, Pay and Job Structures) , LOD-SF-EP-PP3 , People Profile (PP3) , LOD-SF-PLT , Platform Foundational Capabilities , Problem

Product

SAP SuccessFactors HXM Core 2011