2994461 - Error 804 and 814 reported when the database transaction log is full - SAP ASE

• A user database transaction log is full. Error 1105 reported in the errorlog.
• Multiple user connections report the following errors:
  
  Error: 804, Severity: 20, State: 1
  Unable to find buffer '0x2dba9d6776d0' from cache 'index_cache' holding logical page '170990893' in sdes '0x2ab81deaf700' kept buffer pool for object 'table1'.
  
  
• Thousands of Error 814 report in the errorlog:

  Error: 814, Severity: 20, State: 7 Keep count of buffer '0x2dbd943359a0' in cache 'index_cache' holding logical page '197078840' in database 'oasdb' has become negative.
  bufunkeep_do_decrement
  bufunkeep_cache
  buf_elcunkeep
  bufunkeep
  bt__traverse
  bt_delete
  dol_ncdelete
  dol_update
  update

• All the pages in Error 814 match to the Error 804.

SAP Adaptive Server Enterprise (ASE) 16 SP02 PL08

KBA , BC-SYB-ASE , Sybase ASE Database Platform (non Business Suite) , Bug Filed