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2994461 - Error 804 and 814 reported when the database transaction log is full - SAP ASE

Symptom

  • A user database transaction log is full. Error 1105 reported in the errorlog.
  • Multiple user connections report the following errors:

    Error: 804, Severity: 20, State: 1
    Unable to find buffer '0x2dba9d6776d0' from cache 'index_cache' holding logical page '170990893' in sdes '0x2ab81deaf700' kept buffer pool for object 'table1'.

  • Thousands of Error 814 report in the errorlog:

    Error: 814, Severity: 20, State: 7 Keep count of buffer '0x2dbd943359a0' in cache 'index_cache' holding logical page '197078840' in database 'oasdb' has become negative.
    bufunkeep_do_decrement
    bufunkeep_cache
    buf_elcunkeep
    bufunkeep
    bt__traverse
    bt_delete
    dol_ncdelete
    dol_update
    update

  • All the pages in Error 814 match to the Error 804.


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Environment

SAP Adaptive Server Enterprise (ASE) 16 SP02 PL08

Product

SAP Adaptive Server Enterprise 16.0

Keywords

KBA , BC-SYB-ASE , Sybase ASE Database Platform (non Business Suite) , Bug Filed

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