SAP Knowledge Base Article - Public

2994428 - "No data is available for the chart to render" when drilling time based data in SAP Analytics Cloud (SAC)

Symptom

The following behavior occurs in SAP Analytics Cloud (SAC):

  • Drilling hierarchy to Month level displays no data
  • Message is displayed "No data is available for the chart to render"

Environment

  • SAP Analytics Cloud (Enterprise) 2020.14.29

Reproducing the Issue

  1. Open Story
  2. Drill to day level, data is displayed ok
  3. Drill to year level, data is displayed ok
  4. Drill to month level, no data is displayed. Message is shown: "No data is available for the chart to render"

Cause

The data is coming with month values not formatted according to supported formats, i.e. "01-Jan, 02-Feb, 03-Mar" rather than YYYYMM

Resolution

Format the month values according to supported formats

See Also

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Keywords

SAP Cloud for Planning, sc4p, c4p, cforp, cloudforplanning, Cloud for Analytics, Cloud4Analytics, CloudforAnalytics, Cloud 4 Planning, BOC, SAPBusinessObjectsCloud, BusinessObjectsCloud, BOBJcloud, BOCloud., SAC, SAP AC, Cloud-Analytics, CloudAnalytics, SAPCloudAnalytics,Error, Issue, System, Data, User, Unable, Access, Connection, Sac, Connector, Live, Acquisition, Up, Set, setup, Model, BW, Connect, Story, Tenant, Import, Failed, Using, Working, SAML, SSO, sapanalyticscloud, sap analytical cloud, sap analytical cloud, SAC, sap analyst cloud, connected, failure, stopped , KBA , LOD-ANA-DES , Model, Story Design & Visualizations , Problem

Product

SAP Analytics Cloud 1.0