SAP Knowledge Base Article - Preview

2993881 - AdaptiveJobServer crashed and stuck in starting status when schedule a large number of Crystal Reports concurrently

Symptom

  • All scheduling jobs stuck in pending status
  • AdaptiveJobServer crashed and coredump generated by boe_jobcd
  • Backtrace  of coredump shows below information
    • #0 0x55555430 in __kernel_vsyscall ()
      #1 0x00bd5781 in raise () from /lib/libc.so.6
      #2 0x00bd705a in abort () from /lib/libc.so.6
      #3 0x5b297862 in MwAbort () from <installdir>/sap_bobj/enterprise_xi40/linux_x86/crpe/mw//lib-linux_optimized/libkernel32.so
      #4 0x5b0ff1ea in GlobalAtomManagerImpl::initDisplay() () from <installdir>/sap_bobj/enterprise_xi40/linux_x86/crpe/mw//lib-linux_optimized/libgdiuser32.so
      #5 0x5b0ff212 in GlobalAtomManagerImpl::Add(char const*) () from <installdir>/sap_bobj/enterprise_xi40/linux_x86/crpe/mw//lib-linux_optimized/libgdiuser32.so
      #6 0x5b2eaa26 in GlobalAddAtomA () from <installdir>/sap_bobj/enterprise_xi40/linux_x86/crpe/mw//lib-linux_optimized/libkernel32.so


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Environment

  • SAP BusinessObjects Business Intelligence Platform SP08+
  • Linux

Product

SAP BusinessObjects Business Intelligence platform 4.2 ; SAP BusinessObjects Business Intelligence platform 4.3

Keywords

xvfb, mainwin, mw, CR, CrystalReports, job server child , KBA , BI-BIP-PUB , Publishing and scheduling in InfoView/BI launch pad , BI-BIP-ADM , BI Servers, security, Crystal Reports in Launchpad , Problem

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