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2993517 - Troubleshooting for "500 Internal Server Error" error with Connector Instance creation in Data Source Manager with SAP Solution Manager 7.2

Symptom

Within the Data Source Manager in BPO Reporting Infrastructure Maintenance in SAP Solution Manager 7.2, creating a connector instance for the MAI, BPM_Detail_List or BPA_TwinCube connector results in the following error:

  • 500 Internal Server Error

A shortdump with the following details also occurs in ST22:

Category                              ABAP Programming Error
Runtime Errors                    OBJECTS_OBJREF_NOT_ASSIGNED 
Except.                                CX_SY_REF_IS_INITIAL
Application Component       SV-SMG-MON-BPM-ANA

Short Text
          Access using a 'ZERO' object reference is not possible.


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Environment

SAP Solution Manager 7.2

Product

SAP Solution Manager 7.2

Keywords

SOLMAN, BPO, BPA, BPANA, BPIMP, Data Source Manager, BPO Reporting Infrastructure Maintenance, Connector Instance, Access using a 'ZERO' object reference is not possible, 500 Internal Server Error, MAI, BPM_Detail_List. , KBA , SV-SMG-MON-BPM-ANA , Analytics , SV-SMG-MON-BPM , Business Process Operations , Problem

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