You may notice that system freezes or takes really long time while creating invoices
SAP Business ByDesign
Reproducing the Issue
- Go to Supplierinvoicing work center
- Go to new invoice without Purchase order
- Enter all details
- Click on check or calculate totals or save
In the Business configuration activity:Supplie rinvoice exception under Possible Duplicate the External Document ID - Similarity (%) is set low like 1% to 20% and you have many invoices that can become duplicates as they have 1% to 20% matching external ID. Then system tries to put all such invoices on to exceptions tab of invoice as duplicates and if the number is huge it takes long time accordingly and if it takes way too long then system might even dump or freeze due to time out error.
Please check the exceptiosn tab and you can understand if the loading is due to Duplicate invoices or not.
so we suggest to maintain a more sustainable % such as 50% or above in general.
KBA , SRD-SRM-PRO , Purchase Requests and Orders , AP-SIP , Supplier Invoice Processing , Problem