SAP Knowledge Base Article - Public

2993320 - After 2011- System loading for long time while creating invoices

Symptom

You may notice that system freezes or takes really long time while creating invoices

Environment

SAP Business ByDesign

Reproducing the Issue

  • Go to  Supplierinvoicing work center
  • Go to new invoice without Purchase order
  • Enter all details
  • Click on check or calculate totals or save 

Cause

In the Business configuration activity:Supplie rinvoice exception under Possible Duplicate  the  External Document ID - Similarity (%) is set low like 1% to 20% and you have many invoices  that can become duplicates as they have 1% to 20% matching external ID. Then system tries to put all such invoices on to  exceptions tab of invoice as duplicates and if the number is huge it takes long time accordingly and if it takes way too long then system might even dump or freeze due to time out error.

Resolution

Please check the exceptiosn tab and  you can understand if the loading is due to  Duplicate invoices or not.

 so we suggest to maintain a more sustainable % such as 50% or above in general.

Keywords

KBA , SRD-SRM-PRO , Purchase Requests and Orders , AP-SIP , Supplier Invoice Processing , Problem

Product

SAP Business ByDesign 2011