SAP Knowledge Base Article - Public

2993182 - Dynamic user creation stopped working after an SAP Analytics Cloud (SAC) version update

Symptom

The following behavior occurs in SAP Analytics Cloud (SAC):

  • Dynamic user creation stopped working after updating SAP Analytics Cloud

The following error appears for new users trying top access the system:

  • "StatusCode in ResponseMessage != OK; please refer to the database trace for more information message."

Environment

SAP Analytics Cloud (Enterprise) 2020.14.29

Reproducing the Issue

  1. Try to log to SAC with a user who has no SAC user yet.
  2. Notice the error.

Cause

This issue is caused by a micro-service change.

Resolution

This issue is resolved with rolling back the micro-service.

See Also

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Keywords

SAP Cloud for Planning, sc4p, c4p, cforp, cloudforplanning, Cloud for Analytics, Cloud4Analytics, CloudforAnalytics, Cloud 4 Planning, BOC, SAPBusinessObjectsCloud, BusinessObjectsCloud, BOBJcloud, BOCloud., SAC, SAP AC, Cloud-Analytics, CloudAnalytics, SAPCloudAnalytics,Error, Issue, System, Data, User, Unable, Access, Connection, Sac, Connector, Live, Acquisition, Up, Set, setup, Model, BW, Connect, Story, Tenant, Import, Failed, Using, Working, SAML, SSO, sapanalyticscloud, sap analytical cloud, sap analytical cloud, SAC, sap analyst cloud, connected, failure, stopped , KBA , LOD-ANA-AUT , SAC Authentication / Login , Problem

Product

SAP Analytics Cloud 1.0