When creating a new visit, the Location field is not automatically pre-filled with the account address.
SAP Cloud for Customer
Reproducing the Issue
- Go to the Visits work centre, the Home screen or open an account.
- Create a new visit for an account which has a main address maintained.
- Result: the Location field will not be filled in the quick create screen.
- Save and open the visit.
- The Location field will be filled in the Visit TI.
When you create a new visit from the Visit work center, the Location is determined based on the account selected/changed.
If you create Visit from account, location is determined from the address of the account and will be determined on Save.
The location field will be added on save and will not be pre-filled in the Visit Quick Create screen.
If you are looking for a field which will be filled automatically in the quick create screen, you can use 'Address Selection'.
Address, Adresse, Address Selection, , KBA , LOD-CRM-ACT-VST , Visit Planning , How To