SAP Knowledge Base Article - Preview

2992921 - Partner function fields not populated in result list of Incidents and ITSM/ChaRM documents search


When doing a search in CRM UI of Incidents or ChaRM documents (Normal, Urgent, Request for Change...), partner function fields are not populated in the result list. Only after pressing Refresh button those fields are correctly displayed in search result list.



 SAP Solution Manager 7.2 SP11


SAP Solution Manager 7.2


Partner function, business partner, search, result, populated, missing, refresh , KBA , SV-SMG-SUP , Service Desk / Incident Management , SV-SMG-CM , Change Request Management , Problem

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