SAP Knowledge Base Article - Preview

2992921 - Partner function fields not populated in result list of Incidents and ITSM/ChaRM documents search

Symptom

When doing a search in CRM UI of Incidents or ChaRM documents (Normal, Urgent, Request for Change...), partner function fields are not populated in the result list. Only after pressing Refresh button those fields are correctly displayed in search result list.


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Environment

 SAP Solution Manager 7.2 SP11

Product

SAP Solution Manager 7.2

Keywords

Partner function, business partner, search, result, populated, missing, refresh , KBA , SV-SMG-SUP , Service Desk / Incident Management , SV-SMG-CM , Change Request Management , Problem

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