SAP Knowledge Base Article - Public

2992762 - Position related fields not populating after Q4 release - Onboarding 2.0

Symptom

After initiating candidates manually or from RCM, position related fields are not auto-populating in the Job Information portlet.

Environment

SAP SuccessFactors Onboarding 2.0 

Reproducing the Issue

  1. Login the instance and proxy as the assignee for the New Hire Data Review of the candidate
  2. Process the candidate in New Hire Data Review tile
  3. In Job Information portlet, see that the position related fields such as Division, Department, Sub-department, etc. are not pre-populated whilst Position was mapped from RCM.

Cause

This is a known post release issue regarding OnChange rules that didn't trigger.

Resolution

The engineering team has introduced a permanent fix to be deployed on b2105 release, but will be patched on 17th November, 2020.

Internal Ticket: OBX-14948

Keywords

OBX-14948, onChange, position related fields, jobInfo, PTCH-34352 , KBA , LOD-SF-OBX-COD , Onboardee Data Review , Known Error

Product

SAP SuccessFactors Onboarding 2011