After initiating candidates manually or from RCM, position related fields are not auto-populating in the Job Information portlet.
SAP SuccessFactors Onboarding 2.0
Reproducing the Issue
- Login the instance and proxy as the assignee for the New Hire Data Review of the candidate
- Process the candidate in New Hire Data Review tile
- In Job Information portlet, see that the position related fields such as Division, Department, Sub-department, etc. are not pre-populated whilst Position was mapped from RCM.
This is a known post release issue regarding OnChange rules that didn't trigger.
The engineering team has introduced a permanent fix to be deployed on b2105 release, but will be patched on 17th November, 2020.
Internal Ticket: OBX-14948
OBX-14948, onChange, position related fields, jobInfo, PTCH-34352 , KBA , LOD-SF-OBX-COD , Onboardee Data Review , Known Error