SAP Knowledge Base Article - Preview

2992695 - ITSM/ ChaRM search: clearing max result number will not return all documents - Solution Manager 7.2

Symptom

In the CRM Web UI, when searching for ITSM/ ChaRM documents, the user clears the 'Maximum Number of Results' value but the result list shows a default number of documents returned and not all available documents as expected.

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Environment

Solution Manager 7.2

Product

SAP Solution Manager 7.2

Keywords

SOLMAN, Solution Manager 7.2, CRM Web UI, ITSM, ChaRM, search, Incidents, Change documents, max hit, maximum number of results, limit, default, clear, value, blank, max result, SEARCH_MAX_HITS, AGS_WORK_CUSTOM , KBA , SV-SMG-SUP , Service Desk / Incident Management , SV-SMG-CM , Change Request Management , Problem

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