SAP Knowledge Base Article - Public

2992588 - 2H 2020 Release Defect - Report Distributor Edit e-mail is blank

Symptom

In 2H 2020 release the Edit e-mail popup is blank in the legacy Report Distributor.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Environment

SAP SuccessFactors HXM Suite

Reproducing the Issue

  1. Go to Report Center
  2. Click on View Schedules
  3. Click on Switch to Report Distributor
  4. Select any bundle
  5. On the left > drop down menu > select "Edit e-mail"
  6. You'll notice that the "Edit e-mail" pop-up appears, but it is blank

Cause

The cause of this issue is under investigation.

Resolution

Engineering team is working on the solution of this case.

The workaround is to move the Edit e-mail window:

  1. Move the mouse cursor to the top of the window
  2. Once the cursor changes to an arrow cross icon


  3. Click, hold and move the window a little bit to fix the issue

Keywords

Edit e-mail popup is blank in the legacy Report Distributor 2011 , KBA , LOD-SF-ANA-RDT , Report Distributor (Advanced Reporting, ORD) , Known Error

Product

SAP SuccessFactors HXM Suite all versions

Attachments

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