In 2H 2020 release the Edit e-mail popup is blank in the legacy Report Distributor.
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
SAP SuccessFactors HXM Suite
Reproducing the Issue
- Go to Report Center
- Click on View Schedules
- Click on Switch to Report Distributor
- Select any bundle
- On the left > drop down menu > select "Edit e-mail"
- You'll notice that the "Edit e-mail" pop-up appears, but it is blank
The cause of this issue is under investigation.
Engineering team is working on the solution of this case.
The workaround is to move the Edit e-mail window:
- Move the mouse cursor to the top of the window
- Once the cursor changes to an arrow cross icon
- Click, hold and move the window a little bit to fix the issue
Edit e-mail popup is blank in the legacy Report Distributor 2011 , KBA , LOD-SF-ANA-RDT , Report Distributor (Advanced Reporting, ORD) , Known Error