SAP Knowledge Base Article - Public

2992344 - The Access & Explore story keeps in loading status after SAP Analytics Cloud (SAC) tenant upgrade

Symptom

The Access & Explore story keeps in loading status after SAP Analytics Cloud tenant upgrade

Environment

  • SAP Analytics Cloud (Enterprise) 2020.21.8

Reproducing the Issue

  1. Open the story. Or create a new story based on the model, the model contains variable. 
  2. In Choose how you'd like to start your story window,
    If select Access & Explore Data. the story keeps in loading status.
    If select Add a Canvas Page, no account shows alghough in model it has.

Cause

This issue is currently under investigation by development.

Resolution

This issue is currently under investigation by development.

See Also

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Keywords

SAP Cloud for Planning, sc4p, c4p, cforp, cloudforplanning, Cloud for Analytics, Cloud4Analytics, CloudforAnalytics, Cloud 4 Planning, BOC, SAPBusinessObjectsCloud, BusinessObjectsCloud, BOBJcloud, BOCloud., SAC, SAP AC, Cloud-Analytics, CloudAnalytics, SAPCloudAnalytics,Error, Issue, System, Data, User, Unable, Access, Connection, Sac, Connector, Live, Acquisition, Up, Set, setup, Model, BW, Connect, Story, Tenant, Import, Failed, Using, Working, SAML, SSO, sapanalyticscloud, sap analytical cloud, sap analytical cloud, SAC, sap analyst cloud, connected, failure, stopped , KBA , LOD-ANA-DES , Model, Story Design & Visualizations , Problem

Product

SAP Analytics Cloud 1.0