After mapping emergency contact information in Admin Center > Field Mapping tool for integration with Employee Central you are unable to open your new hire records in Manage Pending Hires.
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
SAP Successfactors Onboarding 1.0
SAP Successfactors Employee Central - All Versions
Reproducing the Issue
- Go to Manage Pending Hires;
- Open your new hire record;
- The page partially load:
You have set the emergency contact information, however, the field "Is Emergency Contact" is not enabled on Admin Center > Manage Business Configuration.
Enable the field Is Emergency Contact in Admin Center > Manage Business Configuration > emergencyContactPrimary
emergency, contact, primary, manage, pending, hires, does, not, load, onboarding, 1.0, f4cbd467503e6e84612ee552667cba297a4dcc97 , KBA , LOD-SF-OBD , Onboarding , LOD-SF-OBD-MPH , Manage Pending Hires , Problem