Symptom
Report - Canvas is present in Report Center but unable to find in Report Distributor
Environment
Report Distributor
SuccessFactors Workforce Analytics
SAP SuccessFactors HXM Suite
Reproducing the Issue
- Go to Report Center and confirm that the Canvas report exists
- Go to View Schedules
- Switch to legacy Report Distributor tool
- Add an item to a bundle (report, csv, or excel)
- Click on Reports tab
- Expand 'ReportCenter'> report is not listed
Cause
Canvas reports that cannot be found under ReportCenter folder is one of the following:
- Canvas is a duplicate of another report
- Canvas report was not created from scratch in Report Center
- Canvas is based on an EC Standard Report (originally imported or a duplicate)
Resolution
'ReportCenter' folder in Report Distributor only lists the reports that have been created from scratch in Report Center. This means that user created this via New> Canvas option. Reports that are based on an EC Standard report, either imported or duplicate, are listed under EC Standard Reports folder.
There are two EC Standard Reports folder in Report Distributor: 'EC Standard Reports 1 (Basic)' and 'EC Standard Reports 2 (Advanced)'. You can find the list of all standard reports from this link.
Canvas reports that are not visible under "ReportCenter" or "All reports not in this bundle>ReportCenter" may also be reports that are a duplicate of another report. If a report is duplicated, the location of that duplicated report will copy location of the original report. You can find the location by performing these steps:
- Open the Report - Canvas in Report Center
- Open another tab (from the same browser) and type "Analytics Backend site *remove Login.aspx*" and connect PageBuilder/SfWfaReportDesigner.aspx.
- This is an example link that you can type in the browser address bar for instance that is in DC8 Prod: https://analytics8.successfactors.com/Production/PageBuilder/SfWfaReportDesigner.aspx
- Note: For you to know the Analytics Backend Site for the instance, capture the link for Application URL in provisioning (Provisioning>Company Settings>Analytics and Dashboard Tabs & Misc Reporting>Single Sign On (SSO)>Application URL)
See Also
Keywords
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