SAP Knowledge Base Article - Public

2991566 - User cannot add an existing report in Report Distributor

Symptom

Report - Canvas is present in Report Center but unable to find in Report Distributor

Environment

Report Distributor

SuccessFactors Workforce Analytics

SAP SuccessFactors HXM Suite

Reproducing the Issue

  1. Go to Report Center and confirm that the Canvas report exists
  2. Go to View Schedules
  3. Switch to legacy Report Distributor tool
  4. Add an item to a bundle (report, csv, or excel)
  5. Click on Reports tab
  6. Expand 'ReportCenter'> report is not listed

Cause

Canvas reports that cannot be found under ReportCenter folder is one of the following:

  • Canvas is a duplicate of another report
  • Canvas report was not created from scratch in Report Center
  • Canvas is based on an EC Standard Report (originally imported or a duplicate)

Resolution

'ReportCenter' folder in Report Distributor only lists the reports that have been created from scratch in Report Center. This means that user created this via New> Canvas option. Reports that are based on an EC Standard report, either imported or duplicate, are listed under EC Standard Reports folder.

There are two EC Standard Reports folder in Report Distributor: 'EC Standard Reports 1 (Basic)' and 'EC Standard Reports 2 (Advanced)'. You can find the list of all standard reports from this link.

Canvas reports that are not visible under "ReportCenter" or "All reports not in this bundle>ReportCenter" may also be reports that are a duplicate of another report. If a report is duplicated, the location of that duplicated report will copy location of the original report. You can find the location by performing these steps:

  1. Open the Report - Canvas in Report Center
  2. Open another tab (from the same browser) and type "Analytics Backend site *remove Login.aspx*" and connect PageBuilder/SfWfaReportDesigner.aspx.
  3. This is an example link that you can type in the browser address bar for instance that is in DC8 Prod: https://analytics8.successfactors.com/Production/PageBuilder/SfWfaReportDesigner.aspx
  4. Note: For you to know the Analytics Backend Site for the instance, capture the link for Application URL in provisioning (Provisioning>Company Settings>Analytics and Dashboard Tabs & Misc Reporting>Single Sign On (SSO)>Application URL)



See Also

2377413 - How to Add a Query to a Report Distributor Bundle

Keywords

missing report - canvas in report distributor, report distributor, missing, report - canvas, canvas, cannot find report in Report Distributor, report is missing in Report Distributor, unable to add report in bundle , KBA , LOD-SF-ANA-RDT , Report Distributor (Advanced Reporting, ORD) , How To

Product

SAP SuccessFactors HXM Core 2005