SAP Knowledge Base Article - Public

2990608 - Error message "Job Owner for Application Data Intact cannot be empty" when setting job owner for Enable forwarding with application data intact - Recruiting Management

Symptom

Error message saying "Job Owner for Application Data Intact cannot be empty" when setting up a job owner after checking "Enable forwarding with application data intact" in Manage Recruiting Settings.

Environment

SAP SuccessFactors Recruiting Management - All versions

Reproducing the Issue

  1. Go to Admin Center > Manage Recruiting Settings,
  2. Under the "Applicant Profile Settings" section, check the box for "Enable forwarding with application data intact",
  3. Select the user to be added as Job Owner on the field that is right below,
  4. Click "Save",
  5. Get the error message saying "Job Owner for Application Data Intact cannot be empty".

Cause

This is a system known defect already being worked by our Development team. Their statement is that this issue is actually being caused by the Advanced people search feature toggle which is being introduced in b2011 release as part of one of your enhancements (internal task # AFT-20654).

Resolution

As we are already aware about this system defect and working on it, you don't need to create a customer incident to Product Support. Click on star to bookmark this article in order to receive updates about this issue. Should you need more information about how this works, please check this other article.

Update - November 20th

Engineering has identified this is being caused by another functionality that has been recently enhanced in b2011. It is called "Hide username in the UI". It can be temporarily disabled, allowing you to perform changes to Manage Recruiting Settings and then just enabling it again. For more information on how to toggle "Hide username in the UI" on and off, please check this KBA

See Also

2171560 - How to be notified of new or updated SAP Notes or KBAs - SAP ONE Support Launchpad

Keywords

enable , forwarding , application , data , intact , Owner , empty , KBA , LOD-SF-RCM-ADM , Admin Center, RBP, Permissions and Settings , Problem

Product

SAP SuccessFactors Recruiting 2011