SAP Knowledge Base Article - Public

2989605 - "An error occurred while communicating with the server. Correlation ID: XXXXXXXX" error occurs when creating a new query from Job Information

Symptom

  •  "An error occurred while communicating with the server. Correlation ID: XXXXXXXX" error occurs when creating a new query from Job InformationPeople Analytics Embedded Edition

Environment

SAP SuccessFactors

Reproducing the Issue

  1. Login and go to Report Center
  2. Create a new Story
  3. Add tables Job Information, Alternative Cost Distribution, Employee Time, Alternative Cost Distribution item and save it or Preview
    Result:  From support's end: An error occurred while communicating with the server.
    Correlation ID: xxxxxx"
  4. Notice that query can still be previewed successfully and saved

Cause

This issue is currently under investigation by development.

Resolution

This issue is currently under investigation by development.

See Also

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Keywords

SAP Cloud for Planning, sc4p, c4p, cforp, cloudforplanning, Cloud for Analytics, Cloud4Analytics, CloudforAnalytics, Cloud 4 Planning, BOC, SAPBusinessObjectsCloud, BusinessObjectsCloud, BOBJcloud, BOCloud., SAC, SAP AC, Cloud-Analytics, CloudAnalytics, SAPCloudAnalytics,Error, Issue, System, Data, User, Unable, Access, Connection, Sac, Connector, Live, Acquisition, Up, Set, setup, Model, BW, Connect, Story, Tenant, Import, Failed, Using, Working, SAML, SSO, sapanalyticscloud, sap analytical cloud, sap analytical cloud, SAC, sap analyst cloud, connected, failure, stopped , KBA , LOD-ANA-DES , Model, Story Design & Visualizations , LOD-SF-ANA-SAC , People Analytics (Analytics Cloud for SF) , Problem

Product

SAP Analytics Cloud 1.0 ; SAP SuccessFactors HXM Core 2011