Symptom
- "An error occurred while communicating with the server. Correlation ID: XXXXXXXX" error occurs when creating a new query from Job InformationPeople Analytics Embedded Edition
Environment
SAP SuccessFactors
Reproducing the Issue
- Login and go to Report Center
- Create a new Story
- Add tables Job Information, Alternative Cost Distribution, Employee Time, Alternative Cost Distribution item and save it or Preview
Result: From support's end: An error occurred while communicating with the server.
Correlation ID: xxxxxx" - Notice that query can still be previewed successfully and saved
Cause
This issue is currently under investigation by development.
Resolution
This issue is currently under investigation by development.
See Also
- 2692971 - SAP SuccessFactors Known Issues for 2H 2020 Preview and 1H 2020 Release
- 2569847 - Where can you find SAC user assistance (help) to use, configure, and operate it more effectively?
- Have a question? Ask it here and let our amazing SAP community help! Or reply and share your knowledge!
- 2487011 - What information do I need to provide when opening an incident for SAP Analytics Cloud?
- Search for SAP Analytics Cloud content using Google or Bing:
- https://www.google.ca/search?q=site%3Ahttps%3A%2F%2Fapps.support.sap.com+SAP+Analytics+Cloud
- https://www.bing.com/search?q=site%3Ahttps%3A%2F%2Fapps.support.sap.com+SAP+Analytics+Cloud
- Note: Add relevant text or warning/error messages to the text search field to filter results.
- SAP Analytics Cloud > Learning > Data Connections
- SAP Analytics Cloud > Learning > Guided Playlists
- SAP Analytics Cloud > Learning > Guided Playlists > Getting Support
- Need More Help? Contact Support or visit the solution finder today!
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Keywords
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