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2989177 - Running command 'hdbuserstore list' returns "Secure Store Error: (-6)..."

Symptom

You execute the hdbuserstore list command and receive the following error:
Secure Store Error: (-6) Record at file position <xxxx> does not start with preamble; maybe file is no RSecSSFs file
Error 91005: Secure store call failed: The data file backup at location "/usr/sap/xxx/home/.hdb/xxx/SSFS_HDB.DA_" exists.
This indicates that a previous conversion process terminated incompletely and the current data file might be corrupt.
Review the current status of the secure storage with the "list" command. If necessary, restore the backup by renaming it to "/usr/sap/xxx/home/.hdb/xxx/SSFS_HDB.DAT" and check again.
When you have the correct file restored as data file, delete the backup file manually..

HANA backup fails and below error is visible in the backint.log:
Backint exited with exit code 2 instead of 0. console output: No additional Information was received"


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Environment

  • SAP HANA Platform 1.0
  • SAP HANA Platform 2.0
  • hdbuserstore
  • Backup using backint
  • Commvault 3rd party backup software

Product

SAP HANA 1.0, platform edition ; SAP HANA, platform edition 2.0

Keywords

 hdbsql, backup, job, unable to run, , KBA , HAN-DB-SEC , SAP HANA Security & User Management , HAN-DB-BAC , SAP HANA Backup & Recovery , Problem

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